Nick Bellanca, vice president of employee health and benefits at Marsh McLennan Agency, recently contributed his insights into what issues he’s seeing employers grapple with and the value of having support from a dedicated benefits adviser.
“A trend I’m seeing is the high-interest level in enhancing enrollment via human connection. Over the past decade, we’ve seen a huge shift toward online enrollment, decision support, videos, and AI-driven tools. However, many still need one-on-one support from an expert with whom they can have a personal discussion,” writes Nick.
