An employee at a Fortune 500 company recently filed a lawsuit against their employer for overpaying for their prescription drug benefits.
National pharmacy practice leader at Marsh McLennan Agency Rick Kelly spoke with HR Dive about the insights in the 2024 Employee Health & Benefits Trends report. He speaks about the challenges that employers face in working with pharmacy benefit managers (PBMs) and how he recommends employers advocate for themselves and their employees.
“Transparency is really important, but that word has unfortunately been so overused in the marketplace that its meaning has become diluted a little bit. The ability to get into cost structures, how the PBM is paid, how it will be held accountable, all of those things will fall into the area of transparency,” said Rick.
