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December 2, 2024

Will Spong explores the importance of tailored benefits for deskless workers in article for Phoenix Business Journal

With 80% of the global workforce operating in deskless roles, meeting their unique needs is critical for recruitment and retention.

In his latest article for Phoenix Business Journal, Will Spong, managing director of employee health & benefits at Marsh McLennan Agency’s Scottsdale’s office, shared how businesses can create impactful benefits strategies for industries like construction, healthcare, logistics and manufacturing.

Will discusses how mobile technology can bridge communication gaps and how innovative benefits like individual health reimbursement arrangements and wellness perks can resonate with this workforce. He also highlights the importance of balancing traditional and non-traditional benefits to address key challenges such as burnout and fluctuating schedules.

“Employers who prioritize flexibility and creativity in their benefits approach can foster stronger engagement and long-term loyalty among deskless employees,” writes Will.

Read the full Phoenix Business Journal article for more insights.