To request a Certificate of Insurance, please call us at 1-800-949-1167, email us, or login to CSR24.

To submit a condominium certificate request, please email us. Unless otherwise noted, we will send the certificate to the email address that made the initial request. If there are special delivery instructions or if you have any questions or comments, please provide the details in your email. After you send the information, please allow 24 hours for a response. Clients can also fax requests to 937-228-9108.

The Risk Management Center is our secure web-based risk management and safety platform designed to help clients manage compliance mandates, improve risk prevention efforts and results, and relieve regulatory challenges. If you have any questions or need assistance, please contact your local Marsh McLennan Agency service team at 1-800-949-1167.

To report a claim, please call us at 1-800-949-1167. If the call is after standard business hours (8 am–4:30 pm, ET), please follow the emergency claims reporting prompts for immediate assistance.